Frequently Asked Questions (FAQ)
The following are commonly asked questions at the library. If you don't find your question here use our comments form or give us a call at (435) 283-7363.
1. What are your hours?
2. Who do I talk to about problems logging in to my student account?
3. Where are your copy machines?
4. Where do I get my teachers’ reserve items?
5. How can I get a job in the library?
6. I have a library hold on my record, how do I get it removed?
7. Can I suggest a book or item for purchase?
8. How do I find a book?
9. How do I get a book from another library?
10. How do I renew my books?
11. The catalog shows the book as “checked in” but it’s not on the shelf, what do I do?
12. How do get wireless access on my laptop?
13. Where can I find scholarly journal articles?
14. Does the library have a scanner?
1. What are your hours?
Library Hours are:
Ephraim
Semester Hours
Monday-Thursday 7:30 am to 11:00 pm
Friday 7:30 am to 5:00 pm
Saturday 12:00 pm to 6:00 pm
Sunday 5:00 pm to 11:00 pm
Monday Holidays 5:00 pm to 11:00 pm
Summer Hours
Monday-Thursday 8:00 am to 8:00 pm
Friday 8:00 am to 5:00 pm
Saturday 12:00 pm to 5:00 pm
Sunday 5:00 pm to 10:00 pm
Monday Holidays 5:00 pm to 11:00 pm
Break Hours
Monday-Friday 8:00 am to 5:00 pm
Saturday & Sunday Closed
Summer Hours
Monday-Friday 8:00 am to 5:00 pm
Saturday & Sunday Closed
Break Hours
Monday-Friday 8:00 am to 5:00 pm
Saturday & Sunday Closed
2. Who do I talk to about problems logging in to my student account?
In Ephraim talk to the Lab Assistant in the open lab.
In Richfield talk with the Campus Librarian.
3. Where are your copy machines?
The library has four self-service copy machines, two black and white copiers and one color copier are located on the first floor near the circulation desk and one black and white copier is found on the second floor near the Public Access Catalog terminal.
In Richfield the student copier is in the middle of the library on the west wall.
4. Where do I get my teachers’ reserve items?
Get your reserve items either at the circulation desk or some professors may have posted items on the electronic reserves website ERes.
5. How can I get a job in the library?
Available student positions will be posted online. All jobs are listed with a contact name and location. It is advised you call before coming to the library to see if your contact person is available. They will have an employment application for you to fill out. Jobs are also posted at the student employment page.
Jobs at the library come in three flavors:
Work Study Positions
Not all student can apply for work-study positions. You must have been awarded work-study and have received a referral card from the financial aid office. This card will be required when you apply for work-study positions.
Work to Learn Positions
To apply for a work-to-learn position in the library you are required to be working toward a degree in a related field.
Hourly Positions
Hourly positions are open to any qualified individual. More positions may become available after school begins. Check back often.
Richfield has no hourly positions.
6. I have a library hold on my record, how do I get it removed?
"Holds" may be placed on student registration records if fines or fees are left unpaid. This may prohibit students from registering or receiving transcripts. Fines are to be paid at the cashier’s window in the Greenwood Student Center the hold placed on a student's records will then be removed. Library borrowing privileges will be suspended for community patrons with fines. Patrons will be sent reminder notices on overdue books. However, failure to receive any notices will not be accepted as grounds to remove overdue fines.
Richfied students can pay at the casier's office or by using a punch card in the library.
7. Can I suggest a book or item for purchase?
Yes! We take suggestions for purchase of library materials. Use the Purchase Request form to suggest items.
8. How do I find a book?
Use the library catalog to locate books and other library materials.
9. How do I get a book from another library?
Books may be requested from other libraries by filling out an interlibrary loan form from the web or at the circulation desk.
10. How do I renew my books?
All materials are renewed for the same length of time as the original loan period. There are unlimited* renewal privileges. Renewals may be requested by phone (283-7363)in Ephraim or (893-2219) if in Richfield, the library catalog, or in person. If renewals are made over the phone, it is a good idea to wait on the line until the process is complete.
*An item will not be renewed if another person has placed a “hold” or “request” on the item.
11. The catalog shows the book as “checked in” but it’s not on the shelf, what do I do?
Ask at the circulation desk for assistance. They will usually be able to help locate the item you are looking for.
12. How do I get wireless access in the library?
Wireless access is available across the Snow College campus. Connect to the snowguest SSID. No ID or password is required currnetly. Scott Pratt Ph. 283-7360 (office #110) can also assist with setting up your wireless device to work in the rest of the library.
13. Where can I find scholarly journal articles?
A great place to start is to use EBSCOhost and search using Academic Search Premier. This database covers a variety of academic topics and search results can be limited to scholarly / professional articles. Feel free to ask for help at the Circulation Desk as well.
14. Does the library have a scanner?
Yes. There are two in Ephraim, on the first floor near the copy machines are two PC workstations that have one scanner each.
In Richfield you will find one in the opend computer lab and the other in the Grant Center.